Terms of Service
Reliant-web issues this document.
The company shall be known throughout this document as "We"
We agreed to provide the client web hosting for a
monthly/semi-annual/annual fee. We will never require clients to
advertise for Reliant-web.com on their website in any way shape or form
unless agreed upon such as a non-profit organization receiving
complimentary hosting. Clients are allowed to use the service for
business/commercial or personal reasons.
Content:
All services provided by Reliant-web may be used for lawful purposes
only. Transmission, storage, or presentation of any information, data or
material in violation of any United States (or any other country) law is
prohibited. This includes, but is not limited to: copyrighted material,
material that is threatening or obscene, or material protected by trade
secrets and other statue. The subscriber agrees to indemnify and hold
harmless Reliant-web.com from any claims resulting from the use of the
service which damages the subscriber or any other party.
Examples of non-acceptable content or links:
- Pirated software
- Hacking programs or archives
- Warez Sites
- Copyrighted MP3's and Videos
- Spamming software/script
- Any contents found to be illegal under the law of United States of
America and Canada or any other country
Background-running Programs:
We do not allow background-running programs. This includes any IRC
related software such as bouncers and bots.
Banned Scripts:
You are free to use any scripts you wish provided they do not affect the
normal operations of the server and they are not mentioned specifically
below. Scripts that are commonly known for causing server disruption
include large cgi-based message forums, auctions, and banner exchanges.
In the event a script affects normal server and/or administrative
operations, We reserved the right to disable the account pending client
cooperation and resolution.
Scripts we do not allow include the following:
- Chat servers/scripts of any kind are strictly prohibited.
- Proxy scripts
- Torrenting scripts
Distribution and/or Transmission of Obscene or Indecent Speech or
Materials:
Violation of indecency and obscenity laws can result in criminal
penalties.
Intellectual Property Rights and DMCA:
Material accessible to you through Reliant-web Services may be
subject to protection under the United States of America (or any other
country) copyright laws, or laws protecting trademarks, trade secrets or
proprietary information. Except when expressly permitted by the owner of
such rights, you must not use the Reliant-web in a manner that would
infringe, violate, dilute or misappropriate any such rights, with
respect to any material, which you access or receive through the
Internet. If you use a domain name in connection with Reliant-web or
similar service, you must not use that domain name in violation of any
trademark, service mark, or similar rights of any third party.
Network Security:
Customers may not use the out service with an attempt to circumvent
user authentication or security of any host, network, or account. This
includes, but is not limited to, accessing data not intended for the
customer, logging into a server or account the customer is not expressly
authorized to access, password cracking, probing the security of other
networks in search of weakness, or violation of any other organization's
security policy. Customers may not attempt to interfere or deny service
to any user, host, or network. This includes, but is not limited to,
flooding, mail bombing, or other deliberate attempts to overload or
crash a host or network. Reliant-web will cooperate fully with
investigations of violations of systems or network security at other
sites, including cooperating with law enforcement authorities in the
investigation of suspected criminal violations. Users who violate system
or network security may incur criminal or civil liability.
Defamation:
Defamatory speech distributed over the Internet can result in civil
liability for the defamer.
Refusal of Service:
Reliant-web reserves the right at its sole discretion to refuse or
cancel service. Violation of any of Reliant-web's Rules and Regulations
could result in a warning, suspension, or possible account termination.
Accounts terminated due to policy violations will not be refunded or
compensated. Free domains which have been granted for customers paying
annually are released to the customer at the end of there hosting
period. Domains terminated due to policy violations will not be released
to the customer. Customer who wished to transfer the free domain out
will require to pay an transfer fee set by Reliant-web.
Spam Or Unsolicited E-Mail:
You must not use the Reliant-web's equipment in connection with the
transmission of spam, flames, mail bombs, or substantially similar,
unsolicited email messages. Your domain may not be referenced as
originator, intermediary, or reply-to address in any of the above. This
prohibition extends to the sending of unsolicited mass mailings from
another service that in any way implicates the use of the Reliant-web's
equipment. A message is considered unsolicited if it is posted in
violation of a newsgroup charter or if it is sent to a recipient who has
not requested or invited the message. For purposes of this provision,
merely making one's email address accessible to the public will not
constitute a request or invitation to receive messages.
If you are found to have spammed, We reserved the right to disable your
account without warning. In addition, A $30 penalty fee for each spam
policy violation will be applied to your account. Failure to pay the
penalty fee within the 24 hours after the incident will result in
immediate service suspension. We solely reserves the right to refuse or
cancel service to known spammers. Lastly, We reserved the right to
determine what violates this policy. As such, any violation may result
in cancellation of services without refund.
Abuse:
Any attempts to undermine, slander, libel, threaten, or cause harm
to a Reliant-web's server, customer, employee, or the company directly
is strictly prohibited and is grounds for immediate termination without
refund. In addition, we will pursue all attempts to the fullest extent
of the law.
Any users who has been determined to have
put the server under constant load and is disturbing other customers. We
reserved the rights to cancel it's service
Indemnification:
Customer agrees that it shall defend, indemnify, save and hold
Reliant-web (or it's employee's/owners) harmless from any and all
demands, liabilities, losses, costs and claims, including reasonable
legal fees asserted against Reliant-web.com, its agents, its customers,
officers and employees, that may arise or result from any service
provided or performed or agreed to be performed or any product sold by
customer, it's agents, employees or assigns. Customer agrees to defend,
indemnify and hold harmless Reliant-web against liabilities arising out
of; (1) any injury to person or property caused by any products sold or
otherwise distributed in connection with Reliant-web server; (2) any
material supplied by customer infringing or allegedly infringing on the
proprietary rights of a third party and (3) copyright infringement.
Customer agrees to limit the liability of Reliant-web to the amount paid
for service.
Refunds & Cancellation Policy:
For payment, We accept Paypal. and credit card. We send out invoices
exclusively via e-mail. We do not send out invoices via postal services.
If customer cancels seven (7) days before recurring monthly billing date
customer will not be billed for the next month and all payments
thereafter will be cancelled with immediate effect.
No Refund will be given for any reasons.
It is customer's responsibility to submit a cancellation request so
recurring payments will be stopped before the next billing date.
Late Payment:
Any account whose payment status is not current as of the start of the
next billing period is deemed late. Generally, customers are given a 1
day grace period after which the account is put on suspension.
You will receive a payment reminder everyday from the start of your
payment due date. If after the 1 day grace period and the payment has
not been received or we have not been contacted regarding payment, your
account will be terminated without any further notice. For late payments
please contact us to arrange the process of late payment.
A 10% late fee will be charged for all late payments after the one day
grace period
Disclaimer:
We will not be responsible for any damages your business may suffer.
We make no warranties of any kind, expressed or implied for services we
provide. Reliant-web disclaims any warranty or merchantability or
fitness for a particular purpose. This includes loss of data resulting
from delays, non-deliveries, wrong delivery, and any and all service
interruptions caused by Reliant-web.com and its employees.
*This guarantee does not include server shutting down due to any form of
attack to the server, or physical problem to the server's hardware.
We keep backups of key server systems only. We accept no responsibility
for any loss of data or consequences arising from this. We always advise
clients to back up their site data regularly for its own protection.
It is solely the customer's responsibility
to backup it's own data.
We furthermore expect that its customers who provide hosting services
(resellers) to others will ensure its customers fully comply with all
applicable laws concerning the privacy of online communications and any
other policy of Reliant-web. A customer's failure to comply with those
laws will violate this policy.
If a customer provides hosting services (resellers) to others and
decides to cancel their reseller hosting account with Reliant-web.
Reliant-web.com will not be responsible for maintaining hosting for the
reseller's customers.
Finally, Reliant-web wishes to emphasize that in accepting services,
customers indemnify Reliant-web for the violation of any law or
Reliant-web policy, that results in loss to Reliant-web or the bringing
of any claim against Reliant-web. This means that if Reliant-web.com is
sued because of activities of the customer that violate any law, or this
policy, the customer will pay any damages awarded against Reliant-web,
plus costs and reasonable legal fees.
Failure to comply with any of our terms & conditions will result in
grounds for immediate account deactivation. br />
We reserved the right to change, edit, or update the policies contained
in this document at any time for any reason without notice.
